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Fotografias de Pension Santa Elena
25/4/2024
26/4/2024
2 Hóspedes

Pension Santa Elena

Monteverde, Costa Rica
WiFi Gratís
pequeno-almoço grátis‎
8.2
Maravilhoso
173 Comentários
Localização Perfeita
Staff Suberbo
Excelente Limpeza

Descrição do alojamento

Exceder as expectativas dos nossos clientes relativamente a um Travelers Hotel, fornecendo serviços excepcionais e informações fiáveis. Dedicamos recursos e tempo à preservação dos valores e tradições das nossas comunidades: Pura Vida... Pura Hospitalidade. Estamos localizados numa das melhores zonas da Costa Rica, Monteverde. A partir das nossas instalações, os hóspedes e viajantes podem chegar a algumas das melhores atracções da cidade, tais como Don Juan Tours, Monteverde Cloud Forest Reserve e Monteverde Butterfly Gardens, entre outros pontos interessantes da cidade. Temos vários tipos de opções de alojamento para satisfazer as necessidades e desejos de diferentes tipos de hóspedes e viajantes. Além disso, a Pension Santa oferece pequeno-almoço, café e chá durante todo o dia, wi-fi em todos os quartos. A Pension Santa Elena oferece uma premiada receção de serviço completo. O nosso pessoal é bilingue, costarriquenho e inigualável. Outras comodidades incluem: espaço verde para relaxar, cozinha completa, restaurante Taco Taco, laptops de cortesia para uso dos hóspedes. Políticas e condições da Pension Santa Elena: Política de cancelamento: 24h antes da chegada. Check-in das 11:00 às 22:00 . Check out antes das 11:00 . Pagamento à chegada em dinheiro, cartões de crédito. Esta propriedade pode pré-autorizar o seu cartão de crédito. Impostos incluídos. Pequeno-almoço incluído. Geral: O serviço de receção está aberto das 05.30 às 22.00 O número máximo de noites de estadia é de cinco. Não há toque de recolher. Aceita animais de estimação. Aceita crianças. Não fumadores. Esta propriedade pode pré-autorizar o seu cartão de crédito. (Auto-translated from original language)
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Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena
Fotografias de Pension Santa Elena

Comentários e avaliações

8.2
Maravilhoso
173 Comentários
  • Segurança
    8.7
  • Localização
    9.5
  • Pessoal
    8.5
  • Ambiente
    7.9
  • Limpeza
    7.7
  • Serviços
    7.7
  • Custo-beneficio
    7.7

Críticas mais recentes

10
Feb 2, 2024
Don’t think twice, book it!
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Homem, 31-40
9.4
Jan 28, 2024
The value for money is incredible, especially with breakfast included. Great location and having parking was very useful. Loved hanging out in the hammock and laying out in the garden area. Only complaint was the bed was a little uncomfortable and it would be nice if the room had a fan (or at least a screen on the window to keep out our cat visitor who came in one night!)
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Casal, 31-40
8.9
Feb 29, 2024
It was a beautiful location. Tbh it had a little bit of a bug problem in our room but they were extremely accommodating and switched us to another room. I do wish there had been bug spray, or the holes in the wall were closed. Free breakfast and coffee was really good. Kitchen was very clean and staff was amazing. We felt very safe !
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Mulher, 25-30
8.3
Feb 1, 2024
Positives: Welcoming environment fostering tourist interaction. Helpful reservation desk. Open kitchen w/ free coffee. Negatives: Private room w/ shared bathroom does not have a window (safety issue) and not like the pictures. False advertisement (w/ large volume of complaints) and chose to do nothing about it. Also the travelers coming here, where their countries treat animals with care & respect, do not want to see a dying cat on their doorstep. Shame on the pension for their disregard.
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Mulher, 41+
7.4
Jan 24, 2024
No complaints about our room, exactly as we expected. The big thing that would make me not stay at this hostel again is the fact that they close the kitchen and commoncommon room areas at 9pm until 6 am. We went out for dinner at 9pm and came back at 10 and was told by staff I couldnt put left overs in the fridge. They took it to toss for me because I couldnt throw it out in our room due to potential bugs. if you had drinks you also cant get them
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Mulher, 25-30
7.4
Jan 18, 2024
Stayed in the Deluxe Double Bed Private Ensuite. The rooms and pension are older/more worn down than indicated in the pictures. Our room had a sunken down mattress with feelable springs sticking up, poor pressure in the toilet, and a strong perfume smell to the room. Staff ok but not very engaged or helpful so ended up booking our tours ourself. The kitchen is closed 9pm-7am, which we were never informed about, so you won't be able to get to your food and neither reach free breakfast if planning
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Casal, 31-40
7.1
Feb 13, 2024
Overall we had a good time at Santa Elena Pension. The hostel is centrally located and you can easily get to all the important sights around Monteverde from there. There is a nice community of international travelers. The breakfast provided is good. Note: be aware that the pretty photos used in their listings mostly show some of the (more pricy) rooms. The cheaper rooms are far more basic and do not look like this at all (no or small windows). We find this a little misleading.
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Homem, 31-40
6.6
Apr 3, 2024
Could be better… staff could be nicer
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Mulher, 25-30
6.0
Feb 7, 2024
The room we booked according to the pictures, fee and description was NOT what we received. Hot water was confirmed in the booking, there was none and were told "well some rooms have it and some don't, that's Costa Rica" door doesn't fully close (though does lock) and linen didn't feel clean (itchy). Otherwise, wifi , kitchen, breakfast, location, common space good
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Grupo misto, 31-40
4.3
Feb 10, 2024
Review The room was not as advertised at all! I was given a room which is not shown in the pictures. The room had no windows at all, a death coackroach in the middle of it and the comforter with cigarette holes and stains. When I complained they switch my room to a more decent one but just for one of my two night reservation. We left a day earlier. The staff is really nice and I didn’t take it on them cause it’s not their fault but they should do something about those rooms. Breakfast was good
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Homem, 31-40

Serviços

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    • t_BOARDGAMES
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