Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 7 dias de antecedência para cancelamento gratuito.
  • Localização Perfeita
  • Staff Suberbo
  • Fantástica Limpeza
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Descrição do alojamento

We promise to show you the way to discover the city under a new point of view; we can recommend you restaurants, as well as night life and cultural activities.

We are a mixture of residents and travellers with different backgrounds, our travel experience thought us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;)

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station.
This backpacker base is in the heard of the city, neighbourhood called Centro, next to the historical, night party and shopping areas. Also seconds away from main squares and most important city attraction's.

Our mixed or female dorms and double rooms are spacious, bright and specially designed for backpackers . All of them are equipped with air conditions and lockers. In our good size common area you can chill out or socialize with fellow travellers and the staf :) As well, our fully equipped kitchen at your disposal, where you can have some beers and eat some tortilla or some typical Spanish tapas.

We also offer:
• Free maps
• Laundry service (6€)
• Towels available (2€)
• Complimentary coffee & tea
• Shopping mall nearby
• Iron

Sungate Hostel Polices & Cancellation:

Check in from 13:00 to 11:00 .
Check out before 12:00

Payment upon arrival by cash, credit cards, debit cards.This property may pre-authorise your card before arrival
Cancellation policy: 48 h before arrival.

Taxes included.
Breakfast not included.
General

No curfew.
Groups reservations, more than 8 people, please contact by email. Children under 18 must be accompanied by a parent or an adult.

If you arrive before check in time (12.00 pm) can drop your luggage and enjoy our facilities until your room is ready. Let us know if you have any special preferences. We will try to do our best to satisfy your expectations!

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Comentários e avaliações

  • Relação qualidade/preço 9.6

  • Segurança 9.7

  • Localização 9.9

  • Pessoal 9.8

  • Ambiente 9.6

  • Limpeza 9.7

  • Serviços 9.5


Críticas mais recentes

  • 10.0

    Ótimo

    24 Fev 2017
    Staff muito acessível e simpático. Limpeza das instalações muito boa. Localização no centro de Madrid com um excelente ambiente e com jantar grátis perfeito para conviver com os outros hospedes. Relação qualidade-preço muito boa. Perfeito para viajantes a solo! Staff very friendly. Cleanliness of facilities very good. Location in the center of Madrid with a great atmosphere and with free dinner which is perfect to socialize with the other guests. Good value for money. Perfect for solo travel
    Portugal, Mulher, 18-24
  • 10.0

    Ótimo

    25 Jan 2017
    The best hostel Christopher and Fresh are crazy
    Canadá, Homem, 25-30
  • 10.0

    Ótimo

    21 Nov 2016
    I truly felt at home! Loved everything and will be back for sure! Thanks for everything!
    Portugal, Mulher, 25-30
  • 9.1

    Ótimo

    01 Jun 2018
    The location was exceptional, and if you are travelling alone the staff os great, always making you feeling inclueded, also the dinner they provide is delicious and a great way to interact with everyone and maybe get a few pointers to go around the city.
    Portugal, Mulher, 25-30
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Serviços

Grátis
  • Acesso gratuito à Internet
  • City tour gratis
  • Lençóis incluídos
  • Mapas da cidade gratuítos
  • WiFi Gratís
Geral
  • Ar condicionado
  • Chuveiros de água quente
  • Cozinha
  • ferro/tábua de engomar
  • Lockers
  • luz de leitura
  • Microondas
  • Pequeno-almoço não incluído
  • Sala Comum
  • Secadores
  • Toalhas não incluídas
  • Troca de livros
  • TV a cabo
Serviços
  • Acesso à Internet
  • Depósito de bagagem
  • Laundry Facilities
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • segurança 24 horas
  • Serviços de limpeza
  • Toalhas para alugar
Alimentos e bebidas
  • Máquina de chá/café
Entretenimento
  • WiFi

Premiação

  • 2018

    O melhor, Melhor localização

  • 2018

    O melhor, pequeno Hostel do mundo

  • 2018

    2º Melhor, Vencedores por Continente Europe

  • 2018

    O melhor, Vencedores por País Spain

  • 2016

    3rd, pequeno Hostel do mundo

  • 2016

    3rd, Vencedores por Continente Europe

  • 2016

    2º Melhor, Menor Rede de Hostel

  • 2015

    2º Melhor, Menor Rede de Hostel


Políticas

  • Limite de Idade
  • Cartões de crédito aceites
  • Recolher obrigatório
  • Não fumadores
  • IVA Incluído

Tenha em atenção

Sungate One Hostel Polices & Cancellation:

- Check in from 13:00
- Check out before 11:00

- Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival
- For credit card payment, we will charge the 4% of the booking.

- Cancellation policy: 48 h before date of arrival.

Please note that any cancellations must be notified directly to the hostel at least 48 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions. In the event of a no-show, the total of the first night accommodation will be charged to your credit card. If you cancel any individual night of your reservation, then the deposit for that night will not be refunded or transferred.

-A different policy applies to confirm bookings over 300€.
To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card or we can give you our bank details for direct debit. Your booking will be confirmed once payment is received.

- Taxes included.

- Breakfast not included.

- Curfew after midnight.

- Groups reservations, more than 8 people, please contact the hostel by email.

- Children under 18 must be accompanied by an adult or having a permission for a stay signed by their parents.

- If you arrive before check in time (1 pm), you can drop your luggage and enjoy our facilities until your room is ready.

- Let us know if you have any special preferences. We will try to do our best to satisfy your expectations!


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