Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 3 dias de antecedência para cancelamento gratuito.
  • Localização Perfeita
  • Staff Suberbo
  • Fantástica Limpeza
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Descrição do alojamento

We promise to show you the way to discover the city under a new point of view; we can recommend you restaurants, as well as night life and cultural activities.

We are a mixture of residents and travellers with different backgrounds, our travel experience thought us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;)

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station.
This backpacker base is in the heard of the city, neighbourhood called Centro, next to the historical, night party and shopping areas. Also seconds away from main squares and most important city attraction's.

Our mixed or female dorms and double rooms are spacious, bright and specially designed for backpackers . All of them are equipped with air conditions and lockers. In our good size common area you can chill out or socialize with fellow travellers and the staf :) As well, our fully equipped kitchen at your disposal, where you can have some beers and eat some tortilla or some typical Spanish tapas.

We also offer:
• Free maps
• Laundry service (6€)
• Towels available (2€)
• Complimentary coffee & tea
• Shopping mall nearby
• Iron

Sungate Hostel Polices & Cancellation:

Check in from 13:00 to 11:00 .
Check out before 12:00

Payment upon arrival by cash, credit cards, debit cards.This property may pre-authorise your card before arrival
Cancellation policy: 48 h before arrival.

Taxes included.
Breakfast not included.

No curfew.
Groups reservations, more than 8 people, please contact by email. Children under 18 must be accompanied by a parent or an adult.

If you arrive before check in time (12.00 pm) can drop your luggage and enjoy our facilities until your room is ready. Let us know if you have any special preferences. We will try to do our best to satisfy your expectations! Ver as Regras da Casa

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Comentários e avaliações

  • Relação qualidade/preço 9.6

  • Segurança 9.9

  • Localização 10.0

  • Pessoal 9.9

  • Ambiente 9.8

  • Limpeza 9.7

  • Serviços 9.7

Críticas mais recentes

  • 10.0


    11 Jan 2022
    Gostei muito, atendimento 5 estrelas, boa cama, bom café e funcionarios super simpáticos. Eu recomendo!!
    Brasil, Homem, 41+
  • 10.0


    06 Set 2021
    Amazing hostel!! Had a great time there and met amazing people. The staff organised a chill picnic at sunset. The bedrooms are very spacious and the toilets and showers very confortable. In the morning there was milk and coffee and some muffins. Totally recommend it and would be back again there.
    Portugal, Mulher, 25-30
  • 10.0


    29 Dez 2019
    O Sungate One foi o Melhor Hostel que já me hospedei Os funcionários são excelentes! Fui super bem atendida por todos! As atividades de integração para os hóspedes: jantar free - além de ser uma delícia é um momento de confraternização. Os jogos são divertidíssimos e a balada a saída para bares e festas de noite é um plus. O Hostel é limpíssimo, bem localizado. O espaço oferecido pelo Sungate One, tanto a área comum quanto o quarto. Cama e travesseiro bem confortáveis também.
    Brasil, Mulher, 31-40
  • 9.1


    10 Mar 2021
    Super central location, good price, comfortable beds and amazing staff. Definitely recommend it!!!
    Portugal, Homem, 31-40
  • 8.3


    16 Jul 2021
    My second time staying at this hostel. The experience turned out to be different from the first time, especially due to the covid, yet it's still a hostel I recommend.
    Portugal, Homem, 25-30
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  • Acesso gratuito à Internet
  • City tour gratis
  • Lençóis incluídos
  • Mapas da cidade gratuítos
  • WiFi Gratís
  • Ar condicionado
  • Cacifos
  • Chuveiros de água quente
  • Cozinha
  • ferro/tábua de engomar
  • Flexible NRR
  • luz de leitura
  • Microondas
  • Pequeno-almoço não incluído
  • Sala Comum
  • Secadores
  • Segue recomendações sanitárias para o Covid-19
  • Toalhas não incluídas
  • Troca de livros
  • TV a cabo
  • Acesso à Internet
  • Depósito de bagagem
  • Passeios/Informações turísticas
  • segurança 24 horas
  • Serviços de lavandaria
  • Serviços de limpeza
  • Toalhas para alugar
Alimentos e bebidas
  • Máquina de chá/café
  • WiFi


  • 2019

    2º Melhor, cadeia de Hostel

  • 2019

    2º Melhor, Menor Rede de Hostel

  • 2019

    10º Melhor, pequeno Hostel do mundo

  • 2018

    O melhor, Melhor localização

  • 2018

    O melhor, Vencedores por País Spain

  • 2018

    2º Melhor, Vencedores por Continente Europe

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  • 2016

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  • 2015

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