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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings above 10 rooms need to be confirmed and paid for 21-days prior to arrival date. Any reduce in number of rooms / shorten stay are non-refundable.

Additional Terms and Conditions

Guest will be contacted upon making reservation for credit card details for verification purposes. The card will be charged 100% of total stay cost 21-days prior to arrival date. Failed to received credit card from customer will caused the booking to be cancel automatically.

Additional Info:

All guests are welcomed

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 7 dias de antecedência para cancelamento gratuito.
5.5

Classificação

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  • Localização Magnifica
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Descrição do alojamento

Summer Tree Hotel Penang is situated in George Town, an 10-minute walk from KOMTAR Bus Terminal and has a shared lounge.

All rooms in the hotel are equipped with a kettle. With a private bathroom fitted with free toiletries, rooms at Summer Tree Hotel Penang also boast free WiFi, while certain rooms include a city view. All units are fitted with a flat-screen TV with satellite channels.

Speaking English, Indonesian and Malay at the 24-hour front desk, staff are always on hand to help. We look forward your visit to Penang!

***Property Policies & Conditions:
1. Cancellation policy: At least 3 days advance notice for free cancellation.
2. Check in from 15:00 to 23:00.
3. Check out before 12:00 noon.
4. We accept cash and card payment.
5. Taxes not included (RM2 Heritage Fee per room per night for both Malaysian and non-Malaysian and RM10 Tourism Fee per room per night for non-Malaysian).
6. Reception working hours: 24 hours Ver as Regras da Casa

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Serviços

Grátis
  • Acesso gratuito à Internet
  • estacionamento gratuito
  • Lençóis incluídos
  • Mapas da cidade gratuítos
  • Toalhas Incluídas
  • WiFi Gratís
Geral
  • Acesso por cartão-chave
  • acessos para cadeiras de rodas
  • Adaptadores
  • Ar condicionado
  • Chuveiros de água quente
  • Cofre de segurança
  • Elevador
  • estacionamento
  • ferro/tábua de engomar
  • Pequeno-almoço não incluído
  • Secador
  • Secadores
  • TV a cabo
Serviços
  • Acesso à Internet
  • Centro de empresas
  • Depósito de bagagem
  • Recepção 24 horas
  • segurança 24 horas
  • Serviço de Despertador
  • Serviço de fax
  • Serviços de lavandaria
  • Serviços de limpeza
Alimentos e bebidas
  • Mini Bar
  • Máquina de chá/café
  • Máquinas de venda automática
Entretenimento
  • WiFi


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