Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

• Please note that our group cancellation policy is of 20 days before the group’s arrival. Past this time no refund will be given.
• We do not offer coach parking, please ensure that drivers are fully aware of this and have organised proper coach parking prior to arrival.
• One group leader will be required to fill in a credit card authorization form upon arrival for a “Group Deposit”. This will need to be the card holder. We will pre-authorize the card for €500 (euro). Money will be deducted if:
o Members of group are misbehaving in or outside the building, being noising or causing damage to the property
o Members of group are found bringing or consuming alcohol purchased from outside the hostel's bar or drinking alcohol in the dorms (regardless if purchased in the hostel or not)
o Interfering with fire alarm or smoking inside the building
o Key cards for room access are lost (10€ per key card)
o This list is not conclusive.
• Deposits MUST be done by presenting a credit card, cash deposits are NOT accepted.
• Please keep in mind we cannot always accommodate groups all on the same floor because of the layout of the building and the room type chosen but we will always try and do our best to accommodate groups close together.
• Ensure the room availability that is given to you allow you flexibility to fit your boys/girls breakdown once you receive it.

Additional Terms and Conditions

• Any charge if the reservation is cancelled until 72 hours before the check-in date. After this deadline, it will be charged (per person) the first night of the cancelled booking.
• We do not accept groups of under 16 years old.
• We will need to know at request time: average age of guests, nationality and purpose of the trip.
• We will need to know/have at least one week before arrival:
- authorization signed by the parents for minors (under 18 years old). This authorization must be presented in original at the moment of check-in as well! We can provide a fac-simili of this document.
- name and contacts of the group leaders coming on the trip
- bed allocation for each guest according to the room types specified on the proposal and pre-confirmed by you.
• The group leader must ensure that the whole group respects the hostel rules and co-operates fully with our staff if, for example, the building needs to be promptly evacuated. That said, at least one group leader must be with the group at all times – this is in case of an emergency or unacceptable behaviour.
• The group must complete online check-in at least a day before arrival. The procedure of doing online check-in will be demonstrated by email by us when the payment is completed.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
1/29

Queen Hostel

Reserve com mais de 7 dias de antecedência para cancelamento gratuito.
8.9
  • Localização Magnifica
  • Staff Suberbo
  • Excelente Limpeza
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Descrição do alojamento

Quer saber a fórmula secreta para aproveitar o melhor de Milão?
Combine pessoas incríveis, em uma área social espaçosa e divertida, camas confortáveis e com um preço acessível. Tudo isso localizado no coração da cidade.
Adicione entusiasmo, divida suas histórias e experiências, conheça amigos de todas as partes do mundo.
Misture bem e... Bem vindo ao Queen Hostel!
Entre a nossa equipe fantástica e instalações completas, nós prometemos que a sua estadia será a mais incrível que você terá durante toda a sua viagem.

No Queen Hostel você pode escolher desde dormitórios femininos com banheiro até dormitórios mistos para 15 pessoas.
Todos com beliches, ar condicionado, aquecedores, armários individuais, luzes individuais para leitura e muito mais. Nossos quartos são espaçosos, arejados e limpos.

O WIFI é grátis, rápido e funciona em todos os cantos. Inclusive nos quartos e banheiros!
Nossa Social Área é composta de um enorme bar, sinuca, pebolim, jogos de tabuleiro, instrumentos musicais, aluguel de bicicletas, cozinha e uma confortáve
zona relax.
Os preço dos drinks e cervejas são os mais acessíveis de Milão!

Você pode participar de todos os nossos eventos, atividades e passeios.
Nos vemos por aqui ;) Ver as Regras da Casa

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Comentários e avaliações

  • Relação qualidade/preço 8.8

  • Segurança 9.2

  • Localização 8.6

  • Pessoal 9.3

  • Ambiente 9.3

  • Limpeza 8.6

  • Serviços 8.7


Críticas mais recentes

  • 10.0

    Ótimo

    07 Fev 2019
    Check-in agradável, ótima recepção com direito a free drink! Ambiente amigável, com snacks, café e bar. Staffs (Pedro, Peter, Helo, Ricardo) ótimas companhias pra quem está viajando sozinho, lugar pra quem quer fazer amizades!
    Brasil, Mulher, 18-24
  • 10.0

    Ótimo

    18 Jan 2019
    Ficamos no hostel apenas uma noite. No entanto, a localização era 20 min da Catedral, o pessoal no hostel, em especial o Ricardo nos tratou muito bem! Com certeza, eu voltaria.
    Brasil, Mulher, 18-24
  • 10.0

    Ótimo

    27 Dez 2017
    Excelente!!!
    Brasil, Grupo somente de mulheres, 25-30
  • 9.7

    Ótimo

    31 Ago 2017
    Great hostel, very well located, confortable, good vibe, nice stuff, clean!
    Portugal, Homem, 25-30
  • 9.4

    Ótimo

    20 Out 2017
    Foi uma excelente estadia. Quartos muito bem equipados, com tudo o que é necessário. Espaços comuns também bastante agradáveis e staff 5 estrelas e muito util
    Portugal, Mulher, 25-30
  • 8.9

    Maravilhoso

    28 Set 2018
    Facil acesso para quem chega da estaçao de Milano Centrale! Optimo espaço, limpo e com tomadas ao alcance para carregar o telemovel., Pequeno almoço incluido e em quantidade suficiente, apesar de nao muito variado. Fica a uns 25min a pé do centro historico mas podem sempre comprar bilhete atm diario por 4,50 e andar nos varios transportes. Boa experiencia!
    Portugal, Mulher, 25-30
  • 8.3

    Maravilhoso

    23 Jun 2019
    Amei a estadia no Queen Hostel!! O ambiente é super descontraído e os funcionários muito atenciosos (um agradecimento especial ao Pedro, que levou até café da manhã no meu quarto, pois não estava me sentindo muito bem no primeiro dia). Ótimo hostel, super indico!!!
    Brasil, Mulher, 18-24
  • 7.1

    Muito bom

    20 Abr 2019
    The bathroom was dirty when arrived. The bathroom doesnt have hook. The shower was paid as breakfast.
    Portugal, Grupo somente de mulheres, 25-30
  • 6.0

    Bom

    27 Out 2016
    This is a good one. The location is well, not to fast walking to the Duomo. The ambiente is nice and friendly. The staff are nice. The rooms are ok and there is a big locked. The only thing I did not like was the bathroom. There is just one, one cabin workink and the shower was totaly hot. I dont like to have a hot shower, I prefer cold, and I did not have the choice. And It also keeps spashing water from the top, to everywhere. My clothes were totaly wet at the end.
    Brasil, Homem, 25-30
  • 5.7

    Classificação

    06 Set 2016
    The hotel was really far, and difficult to find. Emplyees really nice and friendly. The room was good, clean and very big. My kids found cockroaches in men bathroom. Both bathrooms were old and dirty.
    Portugal, Grupo misto, 41+
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Serviços

Grátis
  • Acesso gratuito à Internet
  • City tour gratis
  • Lençóis incluídos
  • Mapas da cidade gratuítos
  • pequeno-almoço grátis‎
  • Toalhas Incluídas
  • WiFi Gratís
Geral
  • Acesso por cartão-chave
  • Ar condicionado
  • Cacifos
  • Chuveiros de água quente
  • Cofre de segurança
  • Combinado
  • Cozinha
  • estacionamento
  • estacionamento para bicicletas
  • ferro/tábua de engomar
  • Fogão
  • luz de leitura
  • Microondas
  • Máquina de lavar
  • Sala Comum
  • Secador
  • Secadores
  • Troca de livros
  • Utensílios de cozinha
  • ventoinhas de tecto
Serviços
  • Acesso à Internet
  • Aluguer de Bicicletas
  • Depósito de bagagem
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • segurança 24 horas
  • Serviço de fax
  • Serviços de lavandaria
  • Serviços de limpeza
  • Ultimo check out
Alimentos e bebidas
  • Bar
  • caffè
  • Máquina de chá/café
  • Refeições disponíveis
Entretenimento
  • DVD's
  • Futebol de mesa
  • Jogos de tabuleiro
  • mesa de bilhar
  • Sala de jogos
  • WiFi


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