Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.
Reserve com mais de 7 dias de antecedência para cancelamento gratuito.
7.6
  • Localização Magnifica
  • Staff Maravilhoso
  • Boa Limpeza
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Descrição do alojamento

At the Phoenix hostel we have endeavored to provide you with a laid back, friendly, fun, clean, and safe place to stay during your trip to London.

PLEASE NOTE WE ONLY ACCEPT GUESTS BETWEEN THE AGE OF 18-40.
£10 key refundable key deposit required upon check-in. cash.
Debit/Credit/Amex accepted with a 1% service charge on check in.

Forms of ID accepted:
UK/ROI Driving Licence
EU/EEA Identity Card
International Passport
If you do not have these forms of ID, and wish to stay here, please contact us.

We provide a selection of rooms (10 in total with 60 beds) including single private double & mixed dormitories with shared bathroom facilities.
Most of our dormitories contain triple bunks (3 beds high). We cannot guarantee, a top, middle, or bottom bed.

There's a Bar & Lounge area downstairs, where guests receive a discount at the bar. There's a microwave and fridge for guests to use.

Guests can cancel their reservation for 50% charge up to 2 days before arrival. After this date the full amount will be charged.

Payment is taken in full upon arrival, and is non-refundable should the guest wish to alter their booking after check in. Ver as Regras da Casa

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Comentários e avaliações

  • Relação qualidade/preço 7.7

  • Segurança 7.9

  • Localização 8.5

  • Pessoal 8.6

  • Ambiente 7.5

  • Limpeza 6.4

  • Serviços 6.6


Críticas mais recentes

  • 10.0

    Ótimo

    03 Fev 2018
    #milkshake
    Portugal, Homem, 18-24
  • 8.6

    Maravilhoso

    27 Dez 2018
    Muito bom o custo benefício. Os banheiros são limpos sempre porém não são totalmente limpos. Senti um pouco falta de uma limpeza melhor e de um melhor acabamento nos cômodos. Além disso, tem poucos banheiros, mesmo com a opção de usar em outros andares. Se você quer ficar em Londres e não liga muito pra esse conforto em relação ao banheiro, então eh uma boa opção para n gastar muito. Localização é boa (perto de estações de metros com várias linhas) e fast foods a uns 8 minutos andando.
    Brasil, Mulher, 18-24
  • 8.0

    Maravilhoso

    14 Jan 2017
    Good environment. Staff friendly. No so clean as it should be. The bed's are not so good but for an hostel are ok, Good music in the pub.
    Portugal, Homem, 18-24
  • 7.7

    Muito bom

    08 Nov 2018
    Good staff with a nice welcome drink to start. Clean bathrooms Small rooms but as it is only for sleeping they serve for the purpose
    Portugal, Homem, 25-30
  • 7.4

    Muito bom

    27 Jan 2018
    OK pelo preço
    Brasil, Mulher, 25-30
  • 6.9

    Bom

    25 Mar 2018
    Quartos bem pequenos e sem facilidades, banheiros ficavam nos corredores e também eram bem pequenos e nem tão limpos. Alguns dos staffs eram bem solícitos, outros não se importavam muito. O bar e o café da manhã eram agradáveis.
    Brasil, Mulher, 18-24
  • 5.7

    Classificação

    26 Ago 2018
    Your mileage may vary, but bedroom and bathroom systems were frankly lacking for my money.
    Portugal, Homem, 31-40
  • 4.3

    Classificação

    12 Out 2018
    The location of the hostel is great, nevertheless, the facilities are old and badly maintained, and the cleanliness of the bathrooms is not very good.
    Portugal, Homem, 25-30
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Serviços

Grátis
  • Acesso gratuito à Internet
  • Lençóis incluídos
  • Mapas da cidade gratuítos
Geral
  • Acesso por cartão-chave
  • Adaptadores
  • Alugam-se secadores de cabelo
  • Cacifos
  • Chuveiros de água quente
  • Pequeno-almoço não incluído
  • Secadores
Serviços
  • Acesso à Internet
  • Depósito de bagagem
  • Recepção 24 horas
  • segurança 24 horas
  • Serviços de limpeza
Alimentos e bebidas
  • Bar

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