Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.

Hospedaje Ensueño

Reserve com mais de 2 dias de antecedência para cancelamento gratuito.
  • Localização Perfeita
  • Staff Suberbo
  • Fantástica Limpeza
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Descrição do alojamento

We are in one of the Magical Towns of the Sierra Norte of Puebla: Zacatlán de Las Manzanas. We are a family run lodge that opened its doors to travelers visiting our beautiful city, if you like to feel at home do not doubt to visit us, it is ideal for couples, families with children or people traveling alone, here you will find a cozy and homely atmosphere.

Our accommodation has four comfortable rooms with private bathroom and shower, each one specially decorated to make you feel at home. You will share the living room with other guests with WiFi, frigobar, dishes and microwave oven to heat your food, we also have available drinking water, tea and coffee for those cold nights characteristic of Zacatlán.

At Hospedaje Ensueño we are compromised with the concern for the environment so we have implemented some sustainable practices: we encourage our guests to separate residues (paper, cardboard, glass, plastic and metals) and recycle, the light bulbs in the rooms and common areas are energy saving, we avoid single use plastics, that's why we use newspaper bags for the garbage cans, we provide reusable cloth bags and we have replaced the plastic bottles with water dispensers.

Our friendly staff is always ready to offer you travel tips, information about the main tourist attractions, places to visit and recommendations of where to eat, as well as activities in our beautiful Magic Town.

Hospedaje Ensueño Policies & Conditions:

Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 23:00 . If you arrive earlier you'll be more than welcome to chill in the common space while you wait for your room to be ready
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards. This property may pre authorise your card before arrival. Payment is done at check in with National Currency (Mexican Pesos)

Taxes included.
Breakfast not included.
No curfew.
Non smoking. In case you omit this rule $300 fine will be applied for smoking.
No Pets allowed
We will keep your bags for free (after the check out) all day long if you need. Ver as Regras da Casa

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  • estacionamento gratuito
  • Lençóis incluídos
  • Toalhas Incluídas
  • WiFi Gratís
  • Cacifos
  • Chuveiros de água quente
  • Combinado
  • ferro/tábua de engomar
  • Microondas
  • Pequeno-almoço não incluído
  • Secadores
  • Depósito de bagagem
  • Passeios/Informações turísticas
  • Recepção (Horas limitadas)
Alimentos e bebidas
  • Máquina de chá/café
  • WiFi