Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

4. Substantial changes and cancellation by the client:
4.1. A “substantial change” means a change of date, a change to duration of stay or a reduction in the number of rooms by 25% or more of the rooms originally booked.
4.2 Note that 10% of the total amount of the invoice represent administrative fees and are non-refundable.
4.3 To avoid extra charges, substantial change to or cancellation of a booking must be notified in writing no later than 30 calendar days prior to arrival. Notice of cancellation or substantial change will only be effective on the working day that is received in writing. A working day is any day from Monday to Friday other than bank and public holidays. If the hostel is notified on time, the client will be refunded 90% of the cost of the reservation.
4.4 For all cancellations and substantial changes notified within 30 days of arrival, the hostel is entitled to charge 100% of the cost of the reservation.
4.5 Where any change or cancellation changes the number of group members, the hostel will recalculate the cost of the arrangements and re-invoice you accordingly.

Additional Terms and Conditions

Please read our group terms and conditions on our website:

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

A reservation for more than 12 persons is considered a Group Reservation. Because groups demand special preparation,group requests must be addressed by email to

The group reservation is valid only after:
- signing the contract established by Hello Hostel asbl
- 50% of the downpayment that will be charged directly on your card

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Por favor selecione para mostrar que leu e entendeu os termos e condições.
Você deve aceitar os termos e condições para que possamos confirmar sua reserva.

Brussels Hello Hostel

Reserve com mais de 14 dias de antecedência para cancelamento gratuito.
  • Ótima Localização
  • Staff Maravilhoso
  • Impressionante Limpeza
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Descrição do alojamento

Hello Hostel asbl/vzw is a Social Tourism Accommodation Centre where you can stay for a reasonable price in a friendly and international atmosphere. In addition to the accomodation services, this non profit establishment offers you a wide array of social and cultural activities to bring people together. Every Friday at 8 PM you can enjoy our Jam Sessions where everyone is welcome to participate!

Located in the heart of the chocolate area we are lucky to have the Godiva factory and it’s outlet store as our neighbourgs as well as the Belgian Chocolate Village (a chocolate museum) and the chocolatier Frédéric Blondeel. Another must see of the area is the Elizabeth Parc and the Basilica of the Sacred Heart where you can enjoy a wonderful panorama of Brussels.

INCLUDED in our rates
Breakfast buffet from  6:30am to 10:00am
Bed linnen/sheets 
Free access to computers and WIFI
A shared, equipped kitchen
A free luggage room /lockers
Bar with Belgian beers
Free city-maps
Check out our App 
Towels for rent 1€
Parking cards for the Koekelberg Area for 3€/day
Dorm rooms: age limit until 38.

WELL CONNECTED - only 2 minutes away from the Simonis/Elizabeth station :
Subway : line 2 and 6
Bus : 13, 20, 212, 213, 214, 355
Tram : 9 and 19

A reservation for more than 12 persons is considered a Group Reservation.

RECEPTION HOURS : 8:30 AM – 11:30 PM
CHECK-OUT : until 10:00 AM
ACCESS TO THE ROOMS: The rooms are available from 2 PM but if you arrive earlier you are welcome to store you luggage, to use our facilities and/or to visit the city in the meantime. Ver as Regras da Casa

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Comentários e avaliações

  • Relação qualidade/preço 7.3

  • Segurança 8.4

  • Localização 7.5

  • Pessoal 8.4

  • Ambiente 7.6

  • Limpeza 7.3

  • Serviços 7.3

Críticas mais recentes

  • 9.1


    15 Fev 2019
    Positivo: O hostel é muito bem localizado. O staff atende muito bem e dão boas dicas. Melhorias: Locker nos quartos e uma sala de convivência que não seja a area do bar, se alguém quiser trabalhar a noite, ler ou ate mesmo beber sua própria cerveja não pode por causa do bar.
    Brasil, Homem, 31-40
  • 8.9


    24 Mar 2018
    Hostel bem localizado, pois fica muito perto de uma estação de metrô o que facilita muito a locomoção pela cidade. Oferece um café da manhã gratuito que é ótimo! e as acomodações são muito bem higienizadas.
    Brasil, Mulher, 18-24
  • 8.6


    12 Set 2018
    Ótima localização, ambiente agradável, equipe simpática, quartos / banheiros organizados e razoavelmente equipados. Destaque diferencial para a programação do bar e ao café da manhã.
    Espanha, Homem, 25-30
  • 7.4

    Muito bom

    25 Ago 2018
    Os lençóis estavam rotos mas mesmo assim eram lavados. O pequeno almoço é fraco. Há muito barulho, as portas não fecham bem é preciso fazer força para fechar por fora. Só há um duche para vários quartos. As casa de banho estão sempre a ficar sem luz por causa do sensor de movimento
    Portugal, Grupo misto, 18-24
  • 6.0


    22 Mai 2019
    The hostel is not a good location. For the price I think could be better..the sheets was on the bed for the clients to di and also on check out we need to take the sheets down to put on the basket,seems I litle bit too much..we stayed on 3rd floor,and was no shower..there is a sign but doesnt exit..also our room was a small window clised it was no air,open maked a lot of noise,and air seems a bit heavy,I cought all night..
    Portugal, Mulher, 31-40
  • 4.9


    19 Abr 2019
    O hostel não possuía Wi-Fi nos quartos, apenas na área comum. Além disso, não havia tomadas perto da cama. Fiquei em um andar que não tinha banheiro, então eu tinha que descer 1 andar para ir ao banheiro. Não tinha locker no quarto.
    Brasil, Mulher, 18-24
  • 4.9


    14 Abr 2017
    I didnt like it. Its a very desorganized hostel. You dont have a numerated bed, so anyone can take your bed. I stayed for 3 nights and all the nights i had to change my bedroom cause somebody else took it. The bathrooms is not separated and boys and girls use the same, to me its very unconfortable. Besides, the bathroom smells bad and it was dirty. The brkfst is good, but after 7PM you cant drink your own beer in the common area and can only drink the ones that they sell for 3 euros the cheapest
    Brasil, Casal, 18-24
  • 3.1


    09 Jul 2018
    Bathroom was horrible horrible horrible. Really dirty and smelly. Also the bed sheets did not seemed clean. Very smelly rooms. Breakfast was very cheap. Nothing really good/nice. Location is terrible. Be careful if your arriving there at night time. Although is close to the subway/metrô I saw a major fight that got me horrified! At the end, It wasn't worth it at all. I was trully sorry to stay there. Because this hostel is not one of the cheapest ones. Staff was ok.
    Brasil, Mulher, 31-40
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  • Acesso gratuito à Internet
  • Lençóis incluídos
  • Mapas da cidade gratuítos
  • pequeno-almoço grátis‎
  • WiFi Gratís
  • Acesso por cartão-chave
  • BBQ
  • Cacifos
  • Chuveiros de água quente
  • Cofre de segurança
  • Combinado
  • Cozinha
  • estacionamento para bicicletas
  • Microondas
  • Quadro de emprego
  • Sala Comum
  • Secadores
  • Terraço ao ar livre
  • Troca de livros
  • TV a cabo
  • Acesso à Internet
  • Caixa Eletronico
  • Depósito de bagagem
  • Passeios/Informações turísticas
  • Recepção 24 horas
  • segurança 24 horas
  • Serviço de fax
  • Serviços de lavandaria
  • Serviços de limpeza
  • Toalhas para alugar
  • Transporte de e para o Aeroporto
Alimentos e bebidas
  • Bar
  • caffè
  • Máquina de chá/café
  • Máquinas de venda automática
  • Refeições disponíveis
  • DVD's
  • Futebol de mesa
  • Jogos de tabuleiro


  • 2014

    O melhor, Hostels Mais Populares Brussels

  • 2012

    O melhor, Hostels Mais Populares Brussels