- Portugal, Casal, 18-24
- Nómada principiante
- 5 Comentários
Toilets smelled very bad, the kitchen was in a total mess and very small. They gave us a map of the centre, but no informations were given. They only told us 'the hostel is on the map'. The beds are noisy
Hi and thank you for your feedback. When you checked in you were offered indeed a map of the city and were told that the hostel is pointed out on the map. Also told that if you have any questions at all or need any directions to come whenever at reception as we are at your service 24 Hours. So should you simply have come and asked, our staff would have gladly given you all the information and advice you needed. We do a strong effort to be helpful to our guests whenever but that requires a minimum of thoughtfulness from your part as well.
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