- Portugal, Homem, 25-30
- Nómada principiante
- 3 Comentários
All my life i have been at hostels. From Belgrade to Mexico passing throught Prague, this has been the worst hostel experience i have ever had. 1 - i was going to stay from Wednesday to Sunday. For my surprise, when i arrived to the hostel on Friday my bag that had been at the locker b4were at the reception. Then, it was discovered that there was a mistake and that the hoste thought that i was just g t stay 2 days; 2 - Sunday morning there was no water at the hostel. I cld say mre, bt no spce.
Hi, i would like to start by apologizing for your experience and I really hope this did not spoil your overall London stay. We have had some issues with our hot water and our boilers in the first week of December, but we have fixed them and have had no more issues since. We have spoken to our receptionists and housekeepers and issues like yours will not happen any more, we have instituted a better communication system to prevent issues like that. Again i apologize and we have taken note of your feedback. Safe travels!
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