- Brasil, Mulher, 18-24
- Nómada principiante
- 1 comentário
Although there is a really nice bar and the locationvould not be better, the room I got was disgusting! They did not clean the bed that was given to me, so when I arrived there was still some trash from the previous person! They didn't gave me a pillowcase, so I think I had to sleep woth the same pillow from the previous person!!! Totally disgusting! And they only cleaned the room when I asked at the reception, otherwise no one would do that!
Dear guest, we are very sorry that your bed was not cleaned at check in - sometimes guests takes the wrong bed. Next time please do not hesitate to come see our reception team working around the clock just to assist you with any issues. Thank you for staying with us. Best wishes - Generator London
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